Roles & Permissions

PathPro uses three role types to control what each person can do inside a project. Roles are assigned per project, so the same user can have different levels of access across your various projects.

Role Types

Every user who accesses a PathPro project is assigned one of three roles. Each role comes with a distinct set of capabilities designed to match the level of trust and responsibility that person has within the project.

• Admin — Full control over the project. Admins can create and manage tasks, task groups, features, and release notes. They can invite and remove team members, configure project settings, manage billing, and access analytics. This role is intended for project owners and core team leads.
• Team Member — A contributor role with access to most content management capabilities. Team members can create and edit tasks, add features to the voting page, publish release notes, and respond to community feedback. They cannot change project settings, manage billing, or remove other team members.
• Community Member — The public-facing role for your users and customers. Community members can view the roadmap, vote on features, submit feedback and feature requests, leave comments, and create support tickets. They cannot create or modify any project content directly.

Permission Matrix

The table below shows exactly which capabilities are available to each role. Use this as a quick reference when deciding which role to assign.

Per-Project Roles

A critical concept in PathPro is that roles are assigned per project, not globally across your account. This means the same person can hold different roles on different projects.

For example, a designer on your team might be an Admin on your marketing website project (where they own the roadmap and manage feedback) but a Team Member on your internal tools project (where they contribute tasks but don't need administrative control).

To assign or change a user's role, navigate to your project's Team page. Find the user in the list and select their new role from the dropdown. The change takes effect immediately -- no page reload or re-login required.

This per-project model keeps permissions precise and avoids the common problem of over-granting access. Each project can have its own hierarchy that matches the real-world responsibilities of the people involved.

Super Admin

The account owner -- the person who originally created the PathPro account -- has Super Admin capabilities that go beyond the project-level Admin role. Super Admin access includes:

• Cross-project management — Create new projects, archive or delete existing projects, and access settings across every project on the account.
• Account-level billing — Manage the subscription plan, payment methods, and invoices for the entire account.
• Team oversight — View and manage all team members across all projects from a single dashboard.
• Plan upgrades — Upgrade or downgrade the account plan, which affects limits and features available to all projects.

Super Admin is not a role you assign -- it's inherent to the account owner. If you need to transfer Super Admin access to a different person, contact PathPro support.

Free Plan Limitations

The free plan is a great way to get started, but it comes with some restrictions compared to paid plans:

• No team member support — Team Members and additional Admins are only available on paid plans. On the free plan, only the account owner (Super Admin) can manage the project.
• Limited community members — There is a cap on how many community members can register on your project.
• No Support Tickets — The support ticket system is excluded from the free plan.
• No CRM / Community Export — Exporting community member data is a paid feature.

If you hit the community member limit, need team member support, or wish to enjoy advanced features like PathFox Product Intelligence, you'll need to upgrade your plan. See Billing & Plans for a full comparison of what each tier includes.